Terms of service

welcome to pawline.ae, operated by pawline pet supplies. by accessing or using our website, you agree to these terms of service and our privacy policy. if you do not agree, please do not use the site.

we may update these terms from time to time. any changes will take effect once posted on this page. continued use of the website means you accept the updated terms.

use of the website

pawline grants you a limited, non-exclusive, and revocable right to access and use this website for personal, non-commercial purposes only. all content on this site, including text, images, logos, and design, is the property of pawline and may not be copied, reproduced, modified, or distributed without written permission.

we reserve the right to modify, suspend, or discontinue any part of the website at any time without notice.

eligibility

by using this website, you confirm that you are at least 18 years old. users under the age of 18 are not permitted to register, place orders, or use services on this site.

purchases and payments

all prices on pawline.ae are displayed in the selected currency and will be charged in the same currency at checkout. we accept visa and mastercard debit and credit cards.

payments are securely processed through third-party payment providers. pawline does not store credit or debit card details. refunds, where applicable, are issued to the original method of payment.

subscriptions

pawline may offer subscription-based products or services through third-party platforms. subscription billing, renewals, cancellations, and changes are governed by the subscription provider’s own terms and policies. by purchasing a subscription, you agree to be bound by those terms in addition to pawline’s terms of service.

country of domicile and governing law

pawline pet supplies operates from the united arab emirates. these terms are governed by the laws of the uae, and any disputes will be subject to the exclusive jurisdiction of the courts of the uae.

restricted countries

pawline does not trade with or provide services to individuals or entities located in countries sanctioned under applicable uae or international regulations, including ofac-sanctioned regions.

user accounts

if you create an account on our website, you are responsible for maintaining the confidentiality of your login details and all activity under your account. pawline is not liable for any loss or damage resulting from unauthorized account access.

acceptable use

you agree not to use this website in any way that is unlawful, harmful, or infringes on the rights of pawline or others. commercial use of the website, including advertising, resale, or solicitation, is not permitted without prior written consent.

third-party links

pawline.ae may contain links to third-party websites. pawline is not responsible for the content, policies, or practices of these websites, and accessing them is done at your own risk.

intellectual property

all materials on pawline.ae remain the exclusive property of pawline pet supplies. nothing in these terms grants ownership or rights beyond personal use of the website.

if you submit feedback, content, or materials to pawline, you grant us the right to use, reproduce, and share this content for business purposes without compensation.

product use and pet safety

pawline products are intended for pets only and should be used as directed. pawline is not responsible for misuse of products, and pet owners are responsible for supervising their pets at all times while using any product purchased from our website.

disclaimer and limitation of liability

pawline provides the website on an “as is” basis without warranties of any kind. we do not guarantee that the website will be uninterrupted, error-free, or completely secure.

to the fullest extent permitted by law, pawline shall not be liable for any direct or indirect damages resulting from the use or inability to use the website or products purchased through it.

termination

we reserve the right to suspend or terminate access to the website if these terms are violated or if required by law.

severability

if any part of these terms is found to be unenforceable, the remaining sections will remain in full force and effect.

contact

for any questions regarding these terms, please contact us at hello@pawline.ae.